AMD Eyefinity is also supported with our adapters. Where necessary, our adapters are active for expanded compatibility with multi monitor displays, docks, and digital signage. Our adapters work across all operating systems including OS X, Linux and Windows XP, Windows 7, Windows 8, and Windows 10. VisionTek Display adapters offer a quick solution for your display needs. An HDMI cable (sold sparately) is required. The bi-directional HDMI-DVI adapter is a great solution for connecting from a computer with a DVI-D port to a monitor, HDTV or projector with HDMI, or from a computer, Blu-Ray player, TV box or game console with HDMI to a monitor with a DVI port. Audio is not supported and must be transmitted separately. Full HD support allows you to view your 1080p UHD content in stunning detail. Locking threads ensure the DVI connector will remain securely in place. The VisionTek DVI to HDMI Adapter features a DVI-D male connector on one end and an HDMI female connector on the other. Corporate & Government Employee Discounts.Small Business Partner Outreach Program.Energy, Climate Action & Sustainability.I look forward to hearing back from you and helping with the issue. Please plug the device into your computer, then go to this page and follow the instructions there: We have a troubleshooting tool that helps us find out what is going on in situations like this. Please do not post the PlugDebug logs here, and instead e-mail them to and include “ticket #287326” in the subject line so we can connect the threads. To learn more about your setup I’d like to ask you to run our PlugDebug tool and send us the logs so we can review your setup to see what the issue might be. It’s possible that the adapter cable is defective or maybe the DVI port on your docking station is not working properly and we are here to help. Usually the problems we see are users who are trying to go from HDMI to DisplayPort without the correct adapters. Using DVI to HDMI adapters or adapter cables should work well with your docking station since these cables and adapters are bi-directional. Thank you for contacting Plugable support, and welcome to our support forums. I’m not sure if this is a problem with the DVI-HDMI cable or screen settings or even if I’ve just mis-understood specs, and the docking station DVI doesn’t support DVI-HDMI cables. Using an Amazon Basics DVI-HDMI cable with either monitor results in the monitor no longer being seen by Windows (Detect in Display Settings doesn’t find the monitor on the DVI-HDMI connection) and I go back to a 2 display set up (Surface screen plus the monitor connected to the docking station’s HDMI port).īoth the monitors are set at 1920 x 1080 resolution. With either monitor, I can run a 3 screen display, with one monitor connected from the docking station HDMI port and the other from the DVI port, using the DVI-VGA connector. I’ve tested the connections on both monitors. I bought the docking station to move to a 3 display set up and I’ve got it connected to 2 Samsung 22" monitors (one new, one about 3 years old). Running a Surface Pro that’s about 2 years old, Intel i5 7300U 2.6GHz 8GB RAM. The issue may be down to user error, but here goes. Have checked the forum and although there are some similar problems, I’ve can’t see this particular one.
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